Terms and conditions

Legal notice

Please read these Terms and Conditions carefully before booking a charter with Pure Bliss Charter. By making a booking, you agree to be bound by the terms set out below. These terms govern all charter services provided by Pure Bliss Charter, operating from Port Adriano, Mallorca, Spain.

Contents

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Bookings & Confirmation

A booking is only confirmed once Pure Bliss Charter has issued a written confirmation and a deposit or full payment has been received in accordance with our payment policy.

By completing a booking — whether online, by email, or by telephone — the lead guest confirms that they have read, understood, and accepted these Terms and Conditions on behalf of all guests in the group.

All bookings are subject to availability. Pure Bliss Charter reserves the right to refuse a booking at its discretion.

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Third-Party Bookings

Pure Bliss Charter works with selected third-party agents, resellers, and booking platforms (collectively, "Third-Party Providers"). If your booking is made through a Third-Party Provider rather than directly through Pure Bliss Charter, please be aware of the following:

Included services may vary. The services included in your charter package may differ from those listed on this website. Please confirm directly with your Third-Party Provider which services are included in your booking.
Pricing may differ. Third-Party Providers set their own prices and may charge rates that differ from those available when booking directly with Pure Bliss Charter. Pure Bliss Charter has no control over the pricing applied by Third-Party Providers.
Third-party terms apply. Bookings made through a Third-Party Provider are subject to that provider's own terms and conditions — including their cancellation, refund, and payment policies — in addition to the on-board and safety terms set out in this document. In the event of any conflict, the Third-Party Provider's terms will govern the commercial aspects of the booking.

Pure Bliss Charter is not responsible for any discrepancies in pricing, included services, or refund policies arising from bookings made through Third-Party Providers. For full details of what is included in your booking, please contact your Third-Party Provider directly.

Regardless of how a booking is made, all guests on board are subject to the on-board conduct, safety, skipper authority, and liability terms set out in this document.

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Payment & Pricing

All prices are quoted in Euros (€) and include all standard services as described on the website (skipper, fuel, snorkelling gear, cool box).

A deposit of 30% of the total charter fee is required at the time of booking to secure your date. The remaining balance is due no later than 7 days before the charter date.

For bookings made within 7 days of the charter date, full payment is required at the time of booking.

Payment can be made via bank transfer or other methods specified at the time of booking. Details will be provided upon confirmation.

Prices are subject to change. Once a booking is confirmed with a deposit, the quoted price is guaranteed.

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Cancellation & Refund Policy

We understand that plans can change. Our cancellation policy is as follows:

More than 14 days before departure: Full deposit refunded, minus any bank transfer fees.
7–14 days before departure: 50% of the deposit refunded.
Less than 7 days before departure: No refund on deposit. Full balance, if already paid, will not be refunded.
No-show or cancellation on the day: No refund.

Cancellations must be submitted in writing via email to the contact address provided at the time of booking.

We strongly recommend that all guests purchase appropriate travel and cancellation insurance prior to booking.

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Weather & Safety

The safety of our guests and crew is our absolute priority. Pure Bliss Charter reserves the right to cancel or modify any charter at any time if sea or weather conditions are deemed unsafe by the skipper.

In the event of a cancellation due to adverse weather or sea conditions:

Guests will be offered a full rescheduling to an alternative date.
If rescheduling is not possible, a full refund will be issued.

Minor weather-related itinerary changes (such as altering the route to avoid swell) do not constitute a cancellation and are not grounds for a refund.

The skipper has the sole and final authority to make all navigational and safety decisions throughout the charter.

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Guest Conduct & Responsibilities

All guests are expected to behave in a safe and respectful manner throughout the charter. The lead guest is responsible for ensuring all members of the party comply with these terms and the instructions of the skipper.

Guests must follow all safety instructions given by the skipper at all times.
Guests are responsible for any damage caused to the vessel or equipment through negligence or misuse. Repair costs will be charged to the lead guest.
Smoking is not permitted on board.
The consumption of illegal substances on board is strictly prohibited and will result in immediate termination of the charter without refund.
Guests who are intoxicated to the point of posing a risk to themselves or others may be refused boarding or removed from the vessel at the skipper's discretion, without refund.
All guests who cannot swim must wear a life jacket during water activities. Life jackets are available on board.

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Capacity & Restrictions

The maximum passenger capacity of our vessel is 11 guests (excluding the skipper). This limit is set by maritime law and cannot be exceeded under any circumstances.

Children are welcome on board. Children under the age of 12 must wear life jackets at all times while on deck and must be supervised by a responsible adult at all times. Children under 2 years of age must be notified at the time of booking.

Pets are not permitted on board unless agreed in writing prior to the charter.

Please inform us at the time of booking of any guests with mobility restrictions so that we can ensure appropriate assistance and arrangements.

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Included & Excluded Services

Included in all charters:

Experienced licensed skipper
Fuel
Snorkelling equipment (masks, fins, snorkels)
Cool box with ice
Safety equipment as required by maritime law
Towels

Not included (unless pre-arranged):

Food and beverages (guests may bring their own or arrange a stop at a waterfront restaurant)
Marina or port fees at stops other than Port Adriano
Water toys (paddleboards, kayaks, etc.) — available on request for an additional fee
Gratuities (entirely at the guest's discretion)

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Liability & Insurance

Pure Bliss Charter operates with full third-party liability insurance as required by Spanish maritime law. The vessel is insured for passenger liability.

Pure Bliss Charter shall not be liable for:

Personal injury or illness sustained by guests unless directly caused by negligence on the part of Pure Bliss Charter.
Loss of, or damage to, personal belongings brought on board.
Any indirect, consequential, or incidental loss including travel costs, accommodation, or other expenses incurred due to charter cancellation or modification.

Guests participate in all water activities (swimming, snorkelling, etc.) entirely at their own risk.

Pure Bliss Charter strongly recommends that all guests hold adequate personal travel insurance covering maritime activities prior to their charter.

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Skipper's Authority

The skipper has full and absolute authority over the vessel, its navigation, and the safety of all persons on board at all times. The skipper's decisions regarding safety, itinerary, anchoring locations, and departure/return times are final.

Pure Bliss Charter and its skipper reserve the right to terminate a charter early without refund if a guest's conduct poses a risk to the safety, wellbeing, or comfort of others on board, or to the vessel itself.

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Privacy Policy

Pure Bliss Charter collects personal data (name, contact details, booking information) solely for the purpose of managing bookings and providing charter services. Your data will not be shared with third parties except where required by law or necessary to fulfil your booking.

By making a booking, you consent to Pure Bliss Charter storing and using your personal data for the above purposes in accordance with the EU General Data Protection Regulation (GDPR).

You have the right to request access to, correction of, or deletion of your personal data at any time. Please contact us using the details in Section 13.

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Photography & Media

Pure Bliss Charter may take photographs or videos during charters for use on our website and social media channels. If you do not wish to be photographed or filmed, please inform the skipper at the start of the charter.

Guests grant Pure Bliss Charter a non-exclusive, royalty-free licence to use any photographs or videos taken by the skipper or crew during the charter, featuring guests who have not objected.

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Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of Spain. Any disputes arising from or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of the Balearic Islands, Spain.

These Terms and Conditions were last updated in April 2025. Pure Bliss Charter reserves the right to update or amend these terms at any time. The version in force at the time of booking will apply.

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Contact

For any queries regarding these Terms and Conditions, bookings, or any other matter, please contact us:

Pure Bliss Charter
Port Adriano, Calvià, Mallorca, Spain
Website: www.pureblisscharter.com
Bookings: www.pureblisscharter.com/bookings